Shipping policy
At DClothing, we are committed to delivering your orders safely and on time. Please review our shipping policy below for complete details.
1. Order Processing Time
- All orders are processed within 1–3 working days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- In case of high order volume, processing may take slightly longer.
2. Delivery Time
- Delivery usually takes 3–7 working days after order dispatch, depending on your location.
- Remote areas may require additional time.
⚠️ Delays may occur due to courier issues, weather conditions, or unforeseen circumstances, which are beyond our control.
3. Shipping Charges
- Shipping charges (if applicable) will be shown at checkout.
- Free shipping may be offered on selected promotions or order values (if applicable).
4. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across selected areas.
- Please ensure your provided phone number is active for order confirmation.
5. Order Tracking
- Once your order is shipped, tracking details will be shared via SMS or email (if available).
- Customers can use the tracking number to check delivery status through the courier service.
6. Delivery Issues
- If your order is delayed beyond the expected timeframe, please contact our support team.
- In case of incorrect address or unreachable phone number, delivery may be delayed or canceled.
7. Contact Information
For any shipping-related queries, contact us:
📞 Phone/WhatsApp: +92 311 2913970